ERGO: Digital Insurance Contract Platform
All Projects

ERGO: Digital Insurance Contract Platform

ERGO Group AG

Industry
Insurance & Financial Services
Services
Web Application · API Development

About the Client

ERGO Group AG is one of Germany's largest insurance groups and a subsidiary of Munich Re, one of the world's leading reinsurers. Operating in over 30 countries, ERGO serves millions of customers with life, health, property, and casualty insurance products. The digital transformation of their contract completion processes is a strategic priority for improving customer experience and operational efficiency.

TL;DR Results

Fully digital insurance contract completion — from quote to signature — without physical paperwork

Microservices architecture enabling independent scaling of quote, contract, and payment services

Drupal CMS empowering product specialists to manage content without developer involvement

Continuous development platform supporting rapid launch of new insurance product lines

Significant reduction in contract processing time for both customers and ERGO staff

Challenge

The ERGO Group is one of the largest insurance groups in Germany and Europe. The company needed a software solution to automate online insurance contract completions — enabling customers to complete insurance contracts entirely digitally, from quote to signature.

The solution had to integrate with ERGO's existing systems while providing a modern, user-friendly frontend that guides customers through complex insurance products.

Our Services

We developed a comprehensive automation platform:

  • Backend: Java Spring Boot microservices architecture for scalability and maintainability
  • Frontend: Reactive Vue.js interface for a smooth customer experience
  • CMS Integration: Drupal for independent content management by specialist departments
  • API Layer: RESTful APIs connecting all system components
  • DevOps: Continuous integration and deployment pipelines

Solution

The solution is based on a modern microservices architecture with Java Spring Boot in the backend and Vue.js in the frontend. Drupal CMS was integrated to enable specialist departments to independently manage content — product descriptions, terms, and informational pages.

The modular architecture allows for rapid extension with new insurance products and contract types. Each microservice handles a specific domain (quotes, contracts, payments, notifications), ensuring maintainability and independent scaling.

Result

A scalable automation platform for digital insurance contract completions that is continuously developed. The platform enables ERGO customers to complete insurance contracts fully online, significantly reducing processing time and improving customer satisfaction.

Let's build something remarkable.

You have a vision. We have the team to make it real.
Tell us what you're building — we'll tell you exactly how to make it exceptional.

Most inquiries get a personal reply quickly.

Free first consultation · No commitment · Award-winning team

Why serious companies choose us.

15 years. 100+ projects. Award-winning work.

The people who pitch are the people who build.

No layers, no handoffs, no revolving door of faces. The developers and designers you meet at the start are the same ones shipping your product at the end.

We've been the client too.

We build our own software products. We know the frustration of missed deadlines and vague updates — so we built our process to be the agency we always wished existed.

15 years of pattern recognition.

We know which technologies age well, which don't, and which were just hype. That judgment — earned the hard way — protects your budget and your roadmap.

You'll always know where things stand.

Weekly updates, clear milestones, no surprises. If something changes, you hear it from us first — not when the deadline passes.

Your code. Your freedom.

No proprietary systems, no lock-in. We build on open source and hand over full ownership. Change agencies tomorrow if you want. (You won't want to.)

Good enough is not in our vocabulary.

Internal reviews, design critiques, QA loops — before anything reaches you. We only ship things we're proud to put our name on.